Privacy Policy
Your Privacy Matters to Us
We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.
Last Updated: February 03, 2026
B-Family Homes Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, phone number, and postal address
- Government-issued identification documents for property transactions
- Payment information (processed securely through third-party payment processors)
- Property preferences and search history
- Communication preferences and feedback
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our services
- To process property transactions and manage bookings
- To communicate with you about properties, services, and updates
- To personalize your experience and show relevant property listings
- To send you marketing communications (with your consent)
- To detect, prevent, and address technical issues and fraud
- To comply with legal obligations and enforce our terms
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting business
- Property Agents: With registered agents to facilitate property viewings and transactions
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with any merger, sale, or acquisition of our business
- With Your Consent: When you explicitly authorize us to share your information
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
We use industry-standard encryption technologies and secure servers to protect sensitive information, including payment details and personal documents.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Objection: Object to processing of your personal information
- Data Portability: Request transfer of your data to another service
- Opt-Out: Unsubscribe from marketing communications at any time
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.
Types of cookies we use:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
B-Family Homes Limited
Awkuzu, Anambra State, Nigeria